Frequently Asked Questions
Everything you need to know about shopping with The Cope.
How long will it take to receive my order?
Standard shipping typically takes 3 to 7 business days, while expedited options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply visit our returns portal to start the process.
Do you ship internationally?
Yes, The Cope ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location.
How can I track my package?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are the products at The Cope covered by a warranty?
Most of our products come with a one-year manufacturer's warranty against defects. Please check the specific product page for detailed warranty information.